Service packages
Choose the level of support that suits your property. We will confirm the best pathway after reviewing your details.
FOR FURNISHED HOMES
Management Only
Full service short stay management for properties that are already furnished and guest ready.
- Listing creation and optimisation
- Dynamic pricing and revenue management
- Guest communication and operations
LAUNCH SUPPORT INCLUDED
Management + Setup
Launch support plus full management for a smooth and professional start.
- Setup guidance and planning
- Photography and listing build
- Full management ongoing
FULL GUEST READY SETUP
Turnkey Furnished Launch
Complete furnishing, setup, and full management from day one.
- Furniture, styling, and setup
- Photography and listing launch
- Full management ongoing
PARTNERSHIP LAUNCH
HarbourHost Partnership Launch
We furnish, launch, and manage the property. You receive a base return, plus additional upside.
- No upfront setup required
- HarbourHost provides furnishing
- Base return plus shared upside
Property Styling and Setup
(optional)
- Styling direction and interior consultation
- Furniture selection and sourcing guidance
- Decor, linen, and amenities setup
- Final styling for guest-ready presentation
Professional Photography
- Professional photography coordination
- HDR where available
- Video or walkthrough options where available
- Seasonal photo refresh guidance
Listing and Booking Management
- Multi-platform listing management (Airbnb, Booking.com, Vrbo, Stayz where relevant)
- Conversion-focused descriptions and layout
- Calendar synchronisation and availability settings
- Booking management workflows
Guest Communication
- Guest messaging and support
- Pre-arrival information and check-in guidance
- In-stay support and issue escalation
- Post-checkout follow-up
Cleaning and Maintenance
- Turnover coordination and standards checks
- Linen and towel coordination if required
- Regular deep clean scheduling
- Maintenance coordination and emergency escalation
Revenue Optimisation
- Pricing strategy and seasonal calibration
- Market review and competitor tracking
- Minimum stays and gap management
- Owner reporting cadence
What we handle
Listing and visibility
- •Listing setup and listing optimisation for stronger visibility
- •Conversion-focused listing structure
- •Multi-platform distribution management
Revenue and calendar
- •Pricing strategy and seasonal calibration
- •Minimum stays and calendar management
- •Gap management and promotion timing
Guest experience
- •Guest messaging and support
- •Check-in readiness and house rules
- •Issue resolution with hospitality-first approach
Housekeeping and maintenance
- •Housekeeping coordination and standards checks
- •Maintenance coordination and trusted trades
- •Consumables and restocking workflows
Owner support
- •Monthly performance reporting
- •Clear communication and decision points
- •Owner portal access where available
Quality and compliance
- •Photo ready presentation standards
- •Issue logging and resolution tracking
- •Guidance on compliance considerations, NSW and building rules awareness
Visibility and ranking vary by market, season, and platform algorithms.
Where your listing appears
We manage distribution across leading booking platforms to maximise visibility and bookings, while keeping brand presentation consistent and premium.
Platform availability varies by property location and suitability.
Three ways to launch or optimise your property
Choose your starting point
Every property begins from a different place. We confirm the best pathway after reviewing your property and its potential.
Management Only
For owners with a furnished property ready for professional short stay management.
Best for
Furnished homes already ready to list or already operating.
Management + Setup
For owners who need support preparing and launching their property for premium short stay guests.
Best for
Owners who need guidance, launch support, and stronger presentation from day one.
Most common choice
Turnkey Furnished Launch
For owners who want a complete guest-ready property without managing the setup themselves.
Best for
Empty or underprepared properties needing full furnishing, styling, and launch setup.
Partnership options
May be available for eligible properties, subject to due diligence and building rules.
Performance depends on market demand, seasonality, regulations, and property standards. No income or occupancy guarantees are provided.
